Customer cases

Residential Care (VVT – Nursing Homes and Care Homes)

Case Study
4 care teams serving 47 residents and backed up by 11 flex workers not accounted for in the budget, complaints about heavy workload.

After implementing TONOS Care

  1. 5 shifts less per day
  2. 21% drop in actual implementation
  3. 11 flex workers no longer needed
  4. Freed up capacity worth a guaranteed €200,000 per annum.

Qualitative
Healthcare workers enjoy more attractive shifts
Residents mostly see the same nurse
Work based on care demand

Homecare

Case Study
4 homecare teams serving varying numbers of clients; staff shortages, heavy workload, belief that travel times could be reduced.

After implementing TONOS Care

  1. 1 shift less per day
  2. 5% – 21% reduction in travel time
  3. 43% reduction in clients waiting time
  4. Freed up capacity worth a guaranteed €124,000 per annum.

Qualitative
Rosters without split shifts
Work reflecting healthcare worker’s skills level
Real-time care (including live online care) an option

Residential Care (GHZ – Disability Care)

Case Study
2 top-notch teams at 2 neighbouring disability care centres with a stable number of residents; high drop-out rate, desire for longer shifts.

After implementing TONOS Care

  1. 1 shift less per day
  2. Optimal quantitative implementation
  3. Service users wait less than 3 minutes
  4. Freed up capacity worth a guaranteed €25,000 per annum.

Qualitative
Longer, more attractive shifts
Service users mostly see the same nurse
Workload better spread across locations